FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Why should I pay for the goods in advance?


Our products are unique and each piece is original, the product will be sent to you clean and ironed, nicely packed and without postage, so we require a prepayment. Thank you for your understanding




Where can I return the goods?


Of course, if the product does not meet your expectations, you can of course send it back to: Markéta Kettnerová, MSc, V Přístavu 1585/8, 170 00 Praha 7.
We will refund your money to your account immediately.




Can the product be customized to my body?


Yes, if you write your measures to us, we will try to adjust your clothing for free. Our garments are designed to accommodate multiple sizes.





info@brandkettner.com

V Pristavu 1585/8

170 00 Prague 7

Tel: +420 603 290 920

 

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